Skip to main content
ergonomicoffice
ENQUIRE NOW 1300 555 930
  • SHOP
    • Chairs
      • Duo Comfort
      • Executive
      • Humanscale Chairs
      • Mesh Back
      • Dynamic Movement Seating
      • Petite / Compact Seat
      • Gel Seat Chairs
      • Heavy Duty
      • Technician High Lift + FootRing
      • HÅG Capisco
      • Saddle
      • Sit stand
      • Price Point
      • VISITOR SEATING
    • Desks
      • Height adjustable
        • Electric Sit-to-Stand
        • Manual
      • Sit Stand Workstation
      • Accessories
      • Ergotron
      • Dividers & partitions
      • Fixed Height Desking
      • Flip Top Tables
      • QuickStand
    • Monitor
      • Risers
      • Monitor Arms
        • Desk mount
        • Dual
        • Single
    • Computer
      • Keyboard
        • Wireless
        • Split
        • Compact
        • Numeric
      • Mouse
        • Wireless
        • Vertical
        • Central Mouse / Roller Mouse
        • Trackball
        • Adjustable
      • Keyboard trays
      • Desk Sleeve Lozenge
      • Keyboard Trays
      • Medical/Hygiene
    • Laptop
      • Stand
      • Keyboard
      • Arms
      • Laptop Carry Bags
    • Accessories
      • Footrest
      • Wrist Rest
      • Document Holders
      • Slopes
      • Tablet & iPad
      • Forearm Supports
      • Desk Sleeve
      • Headset
      • Lumbar Cushion
      • Acoustic Screens
      • Activity Based Working
      • Fellowes Products
      • POWER RAILS
      • Storage
      • Task Lighting
    • Software
      • Guardian-EOS™
    • Office Installations
      • Office Installations
    • Copy Holders
    • Office Storage
    • Screens Dividers
    • Visitor Seating
  • OFFICE INSTALLATIONS
  • ABOUT US
  • CONTACT US
  • Make Payment
0
ergonomicoffice
0
  • SHOP
    • Chairs
      • Duo Comfort
      • Executive
      • Humanscale Chairs
      • Mesh Back
      • Dynamic Movement Seating
      • Petite / Compact Seat
      • Gel Seat Chairs
      • Heavy Duty
      • Technician High Lift + FootRing
      • HÅG Capisco
      • Saddle
      • Sit stand
      • Price Point
      • VISITOR SEATING
    • Desks
      • Height adjustable
        • Electric Sit-to-Stand
        • Manual
      • Sit Stand Workstation
      • Accessories
      • Ergotron
      • Dividers & partitions
      • Fixed Height Desking
      • Flip Top Tables
      • QuickStand
    • Monitor
      • Risers
      • Monitor Arms
        • Desk mount
        • Dual
        • Single
    • Computer
      • Keyboard
        • Wireless
        • Split
        • Compact
        • Numeric
      • Mouse
        • Wireless
        • Vertical
        • Central Mouse / Roller Mouse
        • Trackball
        • Adjustable
      • Keyboard trays
      • Desk Sleeve Lozenge
      • Keyboard Trays
      • Medical/Hygiene
    • Laptop
      • Stand
      • Keyboard
      • Arms
      • Laptop Carry Bags
    • Accessories
      • Footrest
      • Wrist Rest
      • Document Holders
      • Slopes
      • Tablet & iPad
      • Forearm Supports
      • Desk Sleeve
      • Headset
      • Lumbar Cushion
      • Acoustic Screens
      • Activity Based Working
      • Fellowes Products
      • POWER RAILS
      • Storage
      • Task Lighting
    • Software
      • Guardian-EOS™
    • Office Installations
      • Office Installations
    • Copy Holders
    • Office Storage
    • Screens Dividers
    • Visitor Seating
  • OFFICE INSTALLATIONS
  • ABOUT US
  • CONTACT US
  • Make Payment

Ergonomic Guidelines

Ergonomic Office

Ergonomic Office

R E P O S E ™ is the natural low-load comfort outcome achieved when Vision, Support, Reach and Movement are aligned through the four systems of the Ergonomic Office Framework™ - S E E S E A T A R M S and S P A S How does ergonomics work in real world day-to-day office environments? One element can be explained through the S P A S ™ Model: S P A S™ Sit Perch Active Stand The primary risk is not sitting itself, but prolonged sedentary duration without movement . The S P A S™ Model mitigates this risk by encouraging posture variation and dynamic movement across the workday. Instead of relying on any single “ideal” posture, S P A S™ supports natural variation between neutral and supported working positions. The S P A S™ Model defines four primary posture states: Sitting, Perching, Active, Standing By intentionally alternating between these S P A S stages, the body is encouraged to shift load, vary joint angles and engage in continuous micro-movement throughout the workday. Dynamic movement is supported through: Regular posture transitions Small, frequent adjustments in joint angle and weight-bearing Natural shifts between supported, semi-supported and upright postures This approach helps reduce prolonged static duration while supporting comfort, circulation, performance and postural sustainability at work. Small posture changes allow the body to reset, reduce sustained loading and help maintain healthy blood flow across the workday. These regular changes contribute to Natural R E P O S E™ by preventing the body from remaining fixed in one posture for too long. Sedentary Risk Reduction The S P A S™ Model helps reduce sedentary risk by encouraging: Posture variation Regular movement Reduced static loading duration Alternation between sitting, perching, active and standing Ergonomic Office Framework™ Usage Statement: The ergonomic office P.O.S.T.U.R.E Comfort Model™ and its primary systems: S E E™, S E A T™, A R M S™, and S P A S™ form part of the ergonomicoffice Framework. This explainer framework and associated headers, text, diagrams and graphics present a structured, explanatory approach to office posture, vision, reach, seating behaviour and active movement; informed by applied ergonomics and observed workplace behaviour. The ergonomic office Framework is an open explanatory model and may be freely referenced and reproduced by health professionals, ergonomists, WHS practitioners, allied-health professionals and clinicians for educational and reference purposes provided that clear attribution to ergonomic office is retained. The names, structure, terminology and visual representations of the ergonomic office P . O . S . T . U . R . E™ Comfort Model and its primary systems S E E™, S E A T™, A R M S™ and S P A S™ remain the intellectual property of ergonomicoffice and must not be modified, rebranded, sub-licensed or presented as independent or third-party commercial models or systems without prior written permission.

Read More
Worker Health & Safety

Worker Health & Safety

How Does Ergonomics Improve Worker Health & Safety? Answer Ergonomics improves worker health and safety by systematically aligning the work environment, tasks, tools and equipment to the physical and behavioural needs of workers. This reduces the risk of work-related musculoskeletal disorders (MSDs), fatigue and discomfort while supporting productivity and wellbeing. Applying ergonomic principles including workstation design and postural variation is a proactive strategy for preventing injuries and supporting duty-of-care obligations in office workplaces. Why Worker Health & Safety Depends on Ergonomics Poor ergonomic design is a recognised workplace health and safety risk because it increases the likelihood of musculoskeletal disorders and other discomforts that may develop over time due to prolonged or awkward postures, repetitive motions and unsuitable equipment. Work-related musculoskeletal disorders (MSDs) affect muscles, tendons, nerves and soft tissues — especially in the neck, back, shoulders and upper limbs and are common in office work when a workstation or task design fails to fit the worker. Ergonomics as a Health & Safety Process Ergonomics is not just about furniture. It is a risk management process that: Identifies ergonomic hazards in the work environment Assesses how tasks and equipment interact with human bodies Implements controls to reduce risk Monitors and adjusts solutions as work changes This proactive approach aligns with core workplace safety responsibilities that aim to reduce preventable injuries and support workers’ long-term comfort and performance. How Ergonomics Reduces Risks 1. Fit the Job to the Person Ergonomics starts by fitting the tasks, tools and environment to the workers , not expecting workers to adapt their bodies to poorly designed work. For computer-based work, this includes correct monitor placement, seating support, keyboard/mouse positioning and workstation layout. This reduces cumulative strain and risk factors that contribute to MSDs. 2. Comfortable, Adjustable Workstations A well-designed workstation supports neutral posture, minimizes awkward reach and postural stress and helps maintain comfort throughout the day. Adjustability allows workers to position their equipment in a way that matches their body size, task demands and comfort needs. This aligns with the ergonomic office P.O.S.T.U.R.E™ model concept by supporting active postures that reduces static load and promotes efficiency. 3. Include Postural Variation Static postures, such as prolonged sitting or prolonged standing without movement, increase the risk of discomfort and cumulative strain. Encouraging posture variation through movement and adjustable workspaces supports circulation, reduces fatigue and helps prevent musculoskeletal stress. This is consistent with the human-centred ergonomic goal of managing posture, vision, reach and movement through time . The Ergonomic Office Framework Ergonomic Controls to Improve Health & Safety Ergonomic hazard controls work across multiple layers of workplace design and practice: Engineering controls : Adjustable desks, supportive chairs, monitor arms Administrative controls : Task rotation, scheduling regular breaks Work practices : Encouraging posture change, proper lifting and reach habits Proactive control strategies address physical risk factors before they result in pain or injury, reducing absenteeism and long-term health costs. Worker Engagement and Reporting Discomfort Healthy ergonomic practice also includes: Encouraging workers to report discomfort early Involving workers in workstation assessments and adjustments and how ergonomics works in real workplace situations. Providing training so that workers understand how and why to use adjustable equipment effectively This collaborative approach supports risk identification and helps tailor solutions that fit individual needs while meeting WHS obligations. Practical Tips for Office Workers Ensure your monitor is at a comfortable height and distance. S E E™ Model – Vision as the invisible driver Adjust your chair so your back and pelvis are supported. S E A T™ Model – Chair comfort and pelvic support Keep commonly used items (keyboard, mouse, phone) within easy reach. A R M S™ Model – Reach and interface control Vary your posture throughout the day, alternate sitting, perching, standing and movement S P A S ™ – Sit · Perch · Active Stand Even simple adjustments can prevent discomfort and reduce cumulative strain when combined with a thoughtfully equipped workspace.

Read More
Economics Of Ergonomics

Economics Of Ergonomics

The Economics of Ergonomics Ergonomics is a well-established applied science with more than 50 years of evidence-based practice. Its purpose is simple and powerful: to maximise human performance by preventing workplace behaviours that lead to injury . Ergonomic programs should not be viewed as a cost to organisations. They are a long-term investment that consistently delivers measurable financial and human returns by reducing injury, downtime, and inefficiency. Well-designed ergonomics programs provide practical, systematic strategies to prevent unnecessary musculoskeletal disorders (MSDs). These programs are straightforward to implement and produce benefits rapidly when embedded into everyday work practices. Why Ergonomics Makes Economic Sense 1. People are an organisation’s greatest cost Workers represent the largest ongoing investment for most organisations. Recruiting, onboarding, training, and retaining skilled staff is expensive—and preventable injury undermines that investment. Ergonomics programs help protect workers from avoidable harm, reducing turnover, workers’ compensation claims, and the significant costs associated with lost experience and retraining. 2. Musculoskeletal disorders are preventable MSDs cost the economy billions of dollars each year and cause significant pain, disruption, and long-term consequences for workers, their families, and colleagues. Evidence shows that many MSDs can be prevented through appropriate workstation design, posture education, and task variation—all core elements of ergonomic practice. 3. Ergonomics builds safety culture and eliminates hidden costs When ergonomics is prioritised, it reinforces a proactive safety culture. This leads to the reduction of “hidden costs” such as: Absenteeism and presenteeism Reduced concentration and errors Declining morale and engagement Once implemented, measurable reductions in these costs are typically observed quickly . 4. Productivity improves when injury risk decreases Effective ergonomics programs focus on cost reduction through prevention , not reaction. By minimising injury, fatigue, and discomfort, organisations benefit from: Higher sustained productivity Fewer errors and rework Improved task efficiency More consistent performance across the workday The Business Outcome A basic ergonomics program: combining worker education, appropriate equipment, and posture awareness, is firmly in an organisation’s best interests. When ergonomics is embedded into daily operations, organisations experience: More effective work practices Improved productivity and profitability Reduced injury and absenteeism Healthier, more engaged, and more satisfied workers Ergonomics is not an optional extra. It is a strategic investment in people, performance, and long-term organisational resilience Safety Culture - Leadership - Valuing People - Duty of Care

Read More
Find a WHS  Consultant

Find a WHS Consultant

When is a formal Workplace Assessment required? Persistent discomfort or injury risk Complex workstation or task environments Return-to-work or rehabilitation needs Compliance with WHS obligations Requirement for documented professional assessment In these cases, engagement with a qualified Health Professional is recommended. Modern Work Health Safety (WHS) obligations require employers to actively engage with employees and their representatives to: Identify hazards in the workplace Assess risks arising from those hazards Eliminate risks where reasonably practicable, or control them effectively Evaluate the effectiveness of implemented controls Undertake ongoing monitoring and review This structured, consultative process ensures that an employer’s general duty of care for worker health and safety is met, while encouraging shared responsibility between employer and employee. Ergonomists, Occupational Therpists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. Shared Responsibility & Early Intervention A proactive WHS approach obliges both employers and employees to take reasonable steps to prevent incidents and injuries before they occur. Employees should be: Directed and encouraged to identify early discomfort or risk factors Empowered to self-remedy where appropriate Supported to seek assistance promptly when required This is most effectively achieved through the implementation of ergonomic programs that incorporate: Staff education and awareness Practical training Clear policies and procedures Access to appropriate ergonomic equipment and guidance The Ergonomic Office Framework as a Foundation of Prevention WHS in offices must be treated as an ongoing organisational responsibility embedded from leadership through to daily work practices. ergonomic office interventions plays a critical role in: Reducing exposure to prolonged static postures Managing cumulative load and repetition Supporting posture variation and movement Improving comfort, sustainability, and productivity at work Specialist ergonomists and WHS professionals can provide expert advice to support: Risk identification and assessment Selection of appropriate controls Development of proactive WHS management plans Checklists, registers, risk-assessment tools, purchasing guidance and injury-management frameworks assist with best-practice WHS implementation. Egonomists, Occupational Therapists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. Qualified Members to the following associations offer such services. Find an Ergonomist, Occupational Therapist and Rehabilitation Providers here: Human Factors & Ergonomics Society of Australia Inc Occupational Therapy Australia Australian Rehabilitation Providers Association People Value Statement & Continuous Improvement To foster an effective safety culture, organisations should maintain a comprehensive Health and Safety Policy , incorporating a clear and visible People Value Statement . A People Value Statement demonstrates: Commitment to injury prevention Care for worker health and wellbeing Leadership accountability for safety outcomes Adopting a safety improvement plan and actively involving staff in safety discussions: Minimises preventable incidents and costs Encourages early reporting and intervention Reinforces shared responsibility across the organisation In Summary Ergonomists, Occupational Therapists and Rehabilitation Providers can lead with WHS strategy and documentation in areas of ergonomics, education, consultation and workplace assessments - now essential for modern workplaces. By embedding safety into everyday decision-making and actively involving people at all levels, organisations can reduce risk, support wellbeing, and create healthier, more productive working environments. Safety Culture - Leadership - Valuing People - Duty of Care

Read More
View all blogs

Featured Products

eo Active Desk AIIR Sit.Perch.Active.Stand SPAS

eo Active Desk AIIR Sit.Perch.Active.Stand SPAS

(AUD) $799.00

STX LAPTOP/NOTEBOOK STAND

STX LAPTOP/NOTEBOOK STAND

(AUD) $110.00

Nillkin CUBE Pocket Keyboard

Nillkin CUBE Pocket Keyboard

(AUD) $110.00

Evoluent Vertical Mouse 4 Right

Evoluent Vertical Mouse 4 Right

(AUD) $198.00

DUO 200 Medium Back TT

DUO 200 Medium Back TT

(AUD) $475.00

eo Active Desk ERGO 4  Sit Perch.Active.Stand  SPAS

eo Active Desk ERGO 4 Sit Perch.Active.Stand SPAS

(AUD) $1,099.00

3 Drawer Metal Mobile Pedestal Unit

3 Drawer Metal Mobile Pedestal Unit

(AUD) $265.00

H80 Medium Back

H80 Medium Back

(AUD) $450.00

Premium Tambour Cupboard - 900mm wide

Premium Tambour Cupboard - 900mm wide

(AUD) $1,045.00

eo Comfort Vieto Spine

eo Comfort Vieto Spine

(AUD) $1,175.00

 eo CONTROL - Master 24/7 Heavy Duty

eo CONTROL - Master 24/7 Heavy Duty

(AUD) $2,375.00

Kinesis mWave Mechanical Keyboard

Kinesis mWave Mechanical Keyboard

(AUD) $390.00

Featured Categories

Associated brands

EVOLUENT
DUO
GOLDTOUCH
BakkerElkhuisen
Humanscale
 ergoLab
ergonomicoffice logo

All Categories

All Categories

  • All products
  • Office Installations
  • Desks
  • Monitor
  • Chairs
  • Computer
  • Laptop
  • Copy Holders
  • Accessories

Information

Information

  • Warranty
  • Shipping policy
  • Terms of Use
  • Privacy Policy
  • Returns Policy
  • Security Policy
  • Contact
  • About
  • Modern Slavery Awarness

About Us

About Us

  • About ergonomicoffice
  • 10 Day Chair Trial
  • 100% AU ECO Wool Fabrics

Contact

Contact

  • sales@ergonomicoffice.com.au
  • 1300 555 930
  • 4 Ipswich St. FYSHWICK ACT 2609
  • Monday-Friday 9:00am - 5:00pm

ergonomicoffice Footer Logo
Copyright © 2026 ergonomicoffice
  • MasterCard
  • PayPal Express
  • Visa

Terms & Conditions

TERMS & CONDITIONS ( Checkout )

1. Definitions

Supplier means ergonomicoffice Pty Limited (ABN 87 008 617 794).
Buyer means the person or entity placing an Order for the supply of Goods.
Goods means the products supplied pursuant to an accepted Order.
Order means any written request for Goods issued by the Buyer, including via email, online checkout, purchase order, mail or other written communication accepted by the Supplier.


2. Warranty Against Defects & Australian Consumer Law

Goods supplied by ergonomicoffice come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).

You are entitled to:

  • A replacement or refund for a major failure; and

  • Compensation for any other reasonably foreseeable loss or damage; and

  • Have the Goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In addition to your ACL rights, ergonomicoffice provides the following manufacturer-backed warranties:

Warranty Coverage (Model Dependent)

ergonomicoffice provides the following general manufacturer-supported warranty coverage:

Chairs & Ergonomic Seating   : 2 - 15 years warranty (model dependant)

Covers structural and mechanical components under normal use. Warranties apply to goods used under normal operating conditions, following usage limits and care.

Electrical Components. :  1  year warranty

(height-adjustable desk motors, power modules, cables, transformers)

Peripheral Input Devices. : 1 year warranty

(keyboards, mice, trackballs, etc.)

Computer Workstation Accessories. : 1 year warranty

(Document Holder, LaptopStands, Footrests etc.)

These warranties apply under normal commercial use and do not cover:

  • Fair wear and tear

  • Misuse or abuse

  • Unauthorised modification

  • Damage caused by relocation or improper installation

To make a warranty claim, contact:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930

The Supplier will provide instructions for return (if required). Return freight for assessment may be at the Buyer’s cost unless otherwise required by law. Goods will be assessed and remedied in accordance with ACL and applicable warranty terms.


3. Returns (Change of Mind)

Subject to ACL rights:

  • Items may be accepted for return within 14 days of purchase at the Supplier’s discretion.

  • Goods must be unopened, unused in original packaging and in re-saleable New condition.

  • A 20% administration and restocking fee applies.

  • Freight charges are non-refundable.

  • Special-order or customised items are non-refundable and non-exchangeable.

Return enquiries:
Email: sales@ergonomicoffice.com.au
Phone: 1300 555 930


4. Payment Terms

Payment may be made via:

  • Electronic Funds Transfer (EFT)

  • Approved account invoice

  • E-WAY

The Supplier may suspend supply where payment terms are not met.


5. Debt Recovery & Interest

The Buyer is liable for all reasonable costs incurred by the Supplier in recovering overdue amounts, including debt collection agency fees and or legal fees and costs.

Overdue accounts may incur interest at 1.5% per month, calculated daily, from the due date until payment is received in full.


6. Retention of Title

Legal and equitable title to the Goods remains with the Supplier until full payment is received unless contracted otherwise.

The Buyer:

  • Holds the Goods as fiduciary bailee until payment in full; and

  • Grants the Supplier the right to enter premises where Goods are stored to recover unpaid Goods after 60 days overdue.

Nothing in this clause limits any rights under the ACL.


7. Governing Law

These Terms are governed by the laws of the Australian Capital Territory and the parties submit to the exclusive jurisdiction of ACT courts.


8. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.


9. Intellectual Property

All copyright, trademarks, trade names, patents, designs, software, documentation and associated intellectual property supplied or embodied in the Goods remain the property of the Supplier or relevant rights holder.

The Buyer must not copy, reproduce, modify, reverse engineer or distribute any intellectual property without prior written consent.

Privacy Policy

ergonomicoffice – Privacy Policy

ergonomicoffice Pty Limited (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).  This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, purchase products, or interact with us.


1. Personal Information We Collect

We may collect and hold personal information that allows us to provide products and services to you, including:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Order history and invoice details

  • Payment metadata (transaction reference from our payment processor; we do not store credit card numbers)

  • Communications and support enquiries

We only collect information that is reasonably necessary for our business functions.


2. How We Collect Personal Information

We collect personal information in several ways:

  • When you place an order on our website

  • When you create an account

  • When you contact us via phone, email or online forms

  • Through payment processors (for payment confirmation only)

  • Through our delivery and logistics partners

  • Through website analytics tools (Google Analytics or similar)

Where practical, we collect personal information directly from you. 


3. Why We Collect and Use Personal Information

We collect, use and process your personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer support, warranty services and product advice

  • To manage your account and purchase history

  • To send you transactional communications (order confirmation, dispatch notifications, service messages)

  • To send marketing communications such as product updates, newsletters and promotions (you may opt out at any time)

  • To improve our website, products and customer experience

  • To comply with legal, taxation and accounting obligations

We do not sell your personal information to third parties.


4. Disclosure to Third Parties

We may disclose personal information to trusted third-party providers where necessary to operate our business, including:

  • Payment processors

  • Delivery and freight providers

  • Email marketing and CRM platforms

  • IT and website hosting providers

  • Government agencies where required by law

These third parties are only provided the information they need to perform their services and are required to handle your information in accordance with privacy obligations.


5. Overseas Storage and Cross-Border Disclosure

Some of the third-party service providers we use are located outside Australia or store data on servers hosted overseas.

This may include (but is not limited to) the United States, where reputable global platforms such as email marketing, CRM or cloud-hosting services may process customer information.

By providing us with your personal information, you consent to the possibility that it may be transferred, stored or processed outside Australia.

We take reasonable steps to ensure any overseas recipients comply with privacy standards that are substantially similar to the Australian Privacy Principles, or otherwise protect your information appropriately.


6. Data Security

We take reasonable steps to protect your personal information from:

  • Misuse

  • Interference

  • Loss

  • Unauthorised access

  • Modification

  • Disclosure

Security measures include:

  • SSL website encryption

  • Firewalls and intrusion monitoring

  • Password-protected systems

  • Restricted staff access

  • Antivirus and email filtering

  • Secure third-party hosting providers

No data transmission over the internet is 100% secure, but we follow industry best practice to protect your information.


7. Access, Correction and Deletion of Personal Information

You have the right to request:

  • A copy of the personal information we hold about you

  • Correction of any inaccurate or incomplete information

  • Deletion of your personal information (unless we are required by law to retain it)

To make a request, contact our Privacy Officer (details below).
We may need to verify your identity before fulfilling your request.

We aim to respond to all requests within 30 days.


8. Marketing Communications & Unsubscribe

You may receive marketing communications from us if:

  • You are an existing customer, or

  • You have opted in to receive marketing updates

You may opt out at any time by:

  • Clicking “Unsubscribe” in any marketing email, or

  • Contacting us at sales@ergonomicoffice.com.au

Unsubscribing will not affect essential service emails such as order confirmations or delivery updates.


9. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling orders and contractual obligations

  • Providing warranties or product support

  • Accounting and taxation compliance

  • Legitimate business purposes

When personal information is no longer required, we will take reasonable steps to securely delete or de-identify it.


10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website performance.

You can change your browser settings to reject cookies, though this may affect website functionality.

Analytics data may be stored overseas by our service providers (e.g. Google Analytics).


11. Making a Privacy Complaint

If you have a privacy concern or believe your personal information has been mishandled, please contact our Privacy Officer:

Privacy Officer – Ergonomic Office
Email: sales@ergonomicoffice.com.au


Phone: 1300 555 930
Postal: GPO Box 979 Canberra ACT 2601

We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

.


12. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices, technology or legal obligations.
The most current version will always be available at ergonomicoffice.com.au/privacy_policy.

We recommend checking this page periodically for updates.